Lowongan Kerja di Mikie Holiday Resort; Guest Relation Officer

Post Date: 21 May 2010
We are the One of Indonesia’s most dynamic groups, Its activities are Hotel and Resort. to support our activities, we re looking for highly motivated person to fill position:

Guest Relation Officer

Responsibilities:

• Provide high quality guest service, ensuring a safe, clean, comfortable and welcoming atmosphere
• Attend to guests warmly during check in/out
• Handle guest enquiries, feedback, complaints and requests and ensure customer satisfaction
• Maximize sales and revenue for the hotel

Qualifications and Experience:

• Diploma in Tourism or Hospitality Studies / Business Administration
• Hostelling / hospitality experience preferred
• Warm and friendly disposition and pro-active and passionate about customer service
• Enjoy meeting travelers from all over the world and sensitive to cultural differences when working with them
• Ability to work effectively and independently with minimum supervision
• Excellent oral and written communication skills in English and conversant in Mandarin
• Computer literate
• Willing to work in Berastagi, Sumatera Utara

For those who interest to join with us, please submit your application letter and CV to: rhrd@ymail.com

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